Terms of Service
1. Agreement to Terms
By accessing or using wheretoemigrate.io (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Site. The Site is operated by CONNEX LDA ("we," "us," "our"), a company registered in Lisbon, Portugal.
2. Description of Services
wheretoemigrate.io provides an online emigration assessment tool that matches users with potential destination countries based on self-reported data, and optional paid reports with detailed analysis. We also publish free educational blog content about emigration topics.
3. Not Legal, Immigration, Tax, or Financial Advice
The information provided through our assessment tool, reports, and blog content is for general informational purposes only. It does not constitute legal, immigration, tax, or financial advice. See our Disclaimer for full details.
We are not a law firm, immigration consultancy, or regulated financial advisor. We do not submit visa applications, represent you before any government authority, or guarantee any immigration outcome. Always consult qualified professionals before making immigration decisions.
4. User Responsibilities
When using our assessment tool, you agree to:
- Provide accurate and truthful information about your personal circumstances
- Understand that the accuracy of your results depends on the accuracy of your inputs
- Not use the Site for any unlawful purpose
- Not attempt to reverse-engineer, scrape, or copy our assessment algorithm or content
- Not resell, redistribute, or commercially exploit our reports or content without written permission
5. Paid Reports
Pricing: Report prices are displayed on our Pricing page and are charged in EUR. Prices include applicable VAT where required.
Delivery: Reports are delivered digitally via email and/or your account dashboard immediately after payment processing.
Refund policy: Because reports are digital products delivered instantly, refunds are generally not available once a report has been generated and delivered. However, if you believe the report contains a material error or was not delivered, contact us at [email protected] within 14 days and we will review your case. We may offer a re-generated report or refund at our discretion.
6. Intellectual Property
All content on the Site — including text, graphics, logos, the assessment algorithm, report templates, and blog articles — is owned by CONNEX LDA or its licensors and is protected by copyright and intellectual property laws.
You may share links to our blog articles and reference our content with proper attribution. You may not reproduce, modify, or distribute substantial portions of our content without written permission.
7. Data Protection
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.
8. Accuracy and Updates
We cover residency and citizenship programmes across 100+ countries and conduct a full review of all programmes every six months. However, immigration laws and policies change frequently — sometimes between review cycles. We cannot guarantee that all information is current at any given time.
Between reviews, some programmes may reflect outdated thresholds, fees, or requirements. New programmes may not yet be included, and existing ones may have been modified or suspended. Items marked with [VERIFY-ANNUALLY] or [LAST REVIEWED: date] indicate data points subject to periodic change. Always verify current requirements directly with the relevant government authority before taking action.
9. Limitation of Liability
To the maximum extent permitted by law, CONNEX LDA and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, reliance on our content, or purchase of reports.
Our total liability for any claim related to the Site or reports shall not exceed the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.
10. Third-Party Links
Our content may contain links to third-party websites (government immigration portals, embassy sites, service providers). We are not responsible for the content, accuracy, or practices of third-party sites. Links do not imply endorsement.
11. Modifications
We reserve the right to modify these Terms at any time. Material changes will be communicated via the Site or email. Your continued use of the Site after changes constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of Portugal. Any disputes arising from your use of the Site shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal, without prejudice to any mandatory consumer protection rules that may apply in your country of residence.
13. Contact
For any questions about these Terms, contact us at [email protected].